In professional activities, Pharmacy is one of Vinmec's standout fields, with the JCI assessment team recognizing it as approaching the standards of advanced medical systems like those in the USA and Australia. At Vinmec, evidence-based medicine is the foundation, and the supply and use of medications are closely coordinated with clinical departments to optimize treatment effectiveness, early detection of errors, and adverse drug reactions. Not only are high-risk medications monitored, recorded, and thoroughly analyzed for safe management strategies, but 100% of inpatient medication orders are also reviewed, including those prescribed outside of regular hours.
In operational activities, Vinmec will have campaigns to help the hospital's leadership promptly identify issues, analyze them, and find timely solutions to improve work quality. Most notably, Vinmec Central Park and the Vinmec Healthcare System encourage a culture of incident reporting among all staff members, where they are ready and proactive in pointing out issues or errors, even minor ones that have not caused consequences, for the hospital to analyze and develop preventive measures to avoid future incidents and consequences.
Ms. Deborah Lee, Head of the JCI Assessment Team, stated: "The consistently high scores across three consecutive assessments show that patient and staff safety has truly become a culture for every member of Vinmec. The high level of consistency in strictly adhering to standards down to every detail is evident in the practices of each hospital staff member. On this foundation, I believe Vinmec Central Park can confidently step onto the global stage, further developing its top-notch specialized techniques in its strengths."
Ms. Đỗ Trà My, Executive Director of Vinmec Central Park, affirmed: "The success in building and promoting JCI values over nearly a decade will be the foundation and leverage for Vinmec Central Park to become an internationally standard specialized general hospital in its next development phase."
Developing towards becoming an internationally elite academic healthcare system, strict adherence to JCI standards not only facilitates Vinmec Central Park's daily medical activities but also helps the hospital provide the best treatment plans for patients. Vinmec Central Park is one of the few hospitals maintaining over 98% customer satisfaction and steady patient growth each year.
Additionally, JCI has been a lever for Vinmec to successfully achieve prestigious global certifications such as the ACC certification from the American College of Cardiology, becoming the first independent center for TAVI and Micra wireless pacemaker implantation in Vietnam, and one of the first two Centers of Excellence (COE) in Cardiology in Asia.
Following the success of the third JCI re-evaluation, Vinmec Central Park has also recently reached an important agreement to soon become the second hospital in Vietnam - after Vinmec Times City (Hanoi) - to become an official member of Cleveland Clinic Connected, the global network of Cleveland Clinic (USA).
Especially, JCI assessors highly appreciated Vinmec's measures and policies to ensure maximum patient safety and continuous improvement in service quality.
With proactive review systems and regular checks, Vinmec Central Park has successfully controlled critical issues in the healthcare environment, such as hospital-acquired infections, medication errors, and medical errors.
Additionally, Vinmec is one of the first hospitals in Vietnam to effectively apply the team-based care model and evidence-based care packages in preventing hospital-acquired infections, such as central venous catheter-related infections, surgical site infections, ventilator-associated pneumonia, urinary catheter infections, and sepsis. These infection prevention care packages not only minimize the risk of hospital-acquired infections but also reduce complications and unwanted outcomes, saving costs for patients.
In professional activities, Pharmacy is one of Vinmec's standout fields, with the JCI assessment team recognizing it as approaching the standards of advanced medical systems like those in the USA and Australia. At Vinmec, evidence-based medicine is the foundation, and the supply and use of medications are closely coordinated with clinical departments to optimize treatment effectiveness, early detection of errors, and adverse drug reactions. Not only are high-risk medications monitored, recorded, and thoroughly analyzed for safe management strategies, but 100% of inpatient medication orders are also reviewed, including those prescribed outside of regular hours.
In operational activities, Vinmec will have campaigns to help the hospital's leadership promptly identify issues, analyze them, and find timely solutions to improve work quality. Most notably, Vinmec Central Park and the Vinmec Healthcare System encourage a culture of incident reporting among all staff members, where they are ready and proactive in pointing out issues or errors, even minor ones that have not caused consequences, for the hospital to analyze and develop preventive measures to avoid future incidents and consequences.
Ms. Deborah Lee, Head of the JCI Assessment Team, stated: "The consistently high scores across three consecutive assessments show that patient and staff safety has truly become a culture for every member of Vinmec. The high level of consistency in strictly adhering to standards down to every detail is evident in the practices of each hospital staff member. On this foundation, I believe Vinmec Central Park can confidently step onto the global stage, further developing its top-notch specialized techniques in its strengths."
Ms. Đỗ Trà My, Executive Director of Vinmec Central Park, affirmed: "The success in building and promoting JCI values over nearly a decade will be the foundation and leverage for Vinmec Central Park to become an internationally standard specialized general hospital in its next development phase."
Developing towards becoming an internationally elite academic healthcare system, strict adherence to JCI standards not only facilitates Vinmec Central Park's daily medical activities but also helps the hospital provide the best treatment plans for patients. Vinmec Central Park is one of the few hospitals maintaining over 98% customer satisfaction and steady patient growth each year.
Additionally, JCI has been a lever for Vinmec to successfully achieve prestigious global certifications such as the ACC certification from the American College of Cardiology, becoming the first independent center for TAVI and Micra wireless pacemaker implantation in Vietnam, and one of the first two Centers of Excellence (COE) in Cardiology in Asia.
Following the success of the third JCI re-evaluation, Vinmec Central Park has also recently reached an important agreement to soon become the second hospital in Vietnam - after Vinmec Times City (Hanoi) - to become an official member of Cleveland Clinic Connected, the global network of Cleveland Clinic (USA).
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