Please read carefully Patients/Family Rights and Responsibilities to ensure the benefits during examination and treatment at Vinmec International Hospital.
Rights of patients
Receive medical examination, treatment and care promptly and considerately
- Get a thorough checkup and assessment of your health and medical needs.
- To get a prompt medical examination and treatment; to be monitored and cared for.
- To obtain a thorough medical evaluation and therapy that is suited to the patient's condition and needs.
- To choose or refuse medical examination and treatment; to engage in the medical examination and treatment procedure.
- Get comments and feedback on medical and other hospital services.
- In pain evaluation and management, gain respect and support.
- To appoint a representative to exercise and defend the patient's rights and responsibilities.
- Policies and regulations are given top priority.
- Supported access to medical services outside the hospital.
Personal values and views are respected.
- Respected, fairly treated, and courteously treated
- Privacy, emotional, social, cultural, and religious requirements are all respected.
- Maintain the confidentiality of your personal and medical information.
Safeguarded
- Safe from physical damage.
- Risks are mitigated, and asset protection is facilitated.
- To receive medical services that ensure service quality and patient safety.
Provided information
- Be seen by a doctor and properly informed about the disease, treatment options, chances of success, recovery, repercussions if not treated, and any hazards.
- Be completely informed and explained about the projected medical costs.
- Before providing any medical care services, patients and families are given information in plain language to help them make decisions (agree or disapprove).
- To be able to identify the doctor and medical personnel in charge of treatment and care.
- Be informed about prescription medications, including side effects and adverse reactions.
- Get health information and advice.
- Learn how to provide comments on the quality of hospital services.
Patients' and families' responsibilities
- Provide correct information to medical personnel in charge of and accountable for the declared data.
- Follow all hospital regulations.
- Participate in medical examinations and treatments with medical personnel.
- All hospital fees must be paid in accordance with hospital policies.
- Respect medical personnel and other patients' rights.
- When assigned, keep your personal belongings, personal possessions, and hospital property safe.
- Accept responsibility for refusing or failing to follow medical staff's treatment and recommendations.
