A toxic work environment is a definition that not only refers to workplaces with environments that negatively affect human health, but also includes other factors such as poor leadership, inappropriate co-workers, or low morale. A bad work environment can make employees dread starting every Monday morning and have a lasting impact on their morale after a long time working there.

No matter where you work, how big or small your company is, or how much you love your job, you will inevitably have to deal with difficult people. So how can you be effective at your job while also understanding how to deal with difficult people in your organization?