Vinmec Times City Hospital: Comprehensive medication error management

This is an automatically translated article.

Medication errors are a concern in hospitals around the world. In order to bring safety and peace of mind to patients when using drugs, Vinmec International General Hospital has implemented a drug error reduction program that has been implemented since 2014 until now. The success of the program has brought the hospital the prestigious "Patient Safety" award of the Asian Hospital Management Association on September 12.

Worldwide, the rate of medication errors in hospitals ranges from 5 to 50%. In Vietnam, a 2015 study showed that 40% of prescriptions had at least one error. Being well aware of the risk of medication errors, right from the moment it comes into operation, at Vinmec International General Hospital, at all stages from preservation, handover, preparation, prescription, and use of drugs, there are regulations, guidelines and strict supervision.
From 2014 to present, to further raise awareness among staff, especially doctors, pharmacists and nurses about minimizing medication errors for patients. The hospital has continuously implemented many campaigns such as "30 days of drug safety", "Read aloud, check carefully"... thereby successfully building a culture of proactive reporting when drug errors occur.

With the policy of "One more report, 5 fewer errors", the medicine errors at the hospital are reported not to catch the error but to analyze the root cause to intervene in time, avoid repeating fatal errors. systemic substance. From this analysis, many measures to prevent repetition of errors suggested by employees who report errors themselves have been applied regularly at work.

During storage, drugs are not only stored under standard conditions of temperature and humidity, but also clearly classified and labeled with warning labels to minimize the risk of drug errors.

On the side of patients, inpatients and outpatients are always consulted on using the right medicine, at the right dose, at the right time before receiving the medicine.

The drug error reduction program implemented at Vinmec Times City Hospital has successfully built a culture of proactively reporting when a medication error occurs – one of the most common errors in healthcare in the world. Connecting doctors, nurses and pharmacists with the common goal of bringing safety and peace of mind to patients.
Along with many other activities, the Drug Error Reduction program at Vinmec has contributed to building a safe medical environment for both patients and medical staff, helping employees feel secure and dedicated in their work. work, providing a more positive experience for customers.

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